Comments for ABS News Center

Comment on Any suggestions for Social Media Monitoring Tools? by Karla

Karla — Thu, 01 Apr 2010 00:50:14 +0000

Thanks for sending this link! Karla

Comment on Any suggestions for Social Media Monitoring Tools? by Mark Evans

Mark Evans — Wed, 31 Mar 2010 22:29:26 +0000

You should check out Sysomos’ Heartbeat social media monitoring service. It’s flexible, robust and cost-effective. Here’s some more information: http://sysomos.com/products/overview/heartbeat

cheers, Mark

Mark Evans
Director of Communications
Sysomos Inc.
@sysomos

Comment on Any suggestions for Social Media Monitoring Tools? by Karla

Karla — Tue, 30 Mar 2010 22:18:37 +0000

Thank you for taking the time to share these options. I’ll connect with you offline if we decide to invest in a more sophisticated solution for ABS and / or our clients!

Comment on Any suggestions for Social Media Monitoring Tools? by Jen Zingsheim

Jen Zingsheim — Mon, 29 Mar 2010 14:48:24 +0000

Hello Karla,

I’m with CustomScoop–is there something that you feel you are missing with our tool? We’ve added a lot of functionality recently. I’m sure our customer care team would be happy to work with you to make sure you’re capturing what you need!

Please let us know if we can be of any help.

Best,
Jen

Comment on Any suggestions for Social Media Monitoring Tools? by Todd Lane

Todd Lane — Fri, 26 Mar 2010 19:09:59 +0000

Check out Biz360 for social media monitoring.
http://www.appregatta.com/productsservices/biz360/overview.html
http://www.biz360.com/

Comment on Any suggestions for Social Media Monitoring Tools? by David Novak

David Novak — Fri, 26 Mar 2010 17:47:27 +0000

We have been using a few of these different social media monitoring tools for quite awhile. While they are lightyears ahead in terms of functionality and ease of use versus the free solutions, we are still unimpressed. Most of these solutions will not cover the needs of 80% or more of our clients. The linguistic engines and filters are still too rudimentary, collaberation tools still not feature-rich, and the ability to engage back in the dialog is still unfinished.

We may have more ‘industrial strength’ requirements for our clients but this is a category that still needs more players and better solutions.

We have been taking the ‘raw’ data in and building our own filters and dashboard interfaces as the best solution for now.

Regards,

David L Novak
Multimedia Solutions Corp
dnovak@multimediasolutions.com

Comment on Any suggestions for Social Media Monitoring Tools? by Chris

Chris — Fri, 26 Mar 2010 13:43:09 +0000

Which ‘tool’ you’re going to use really depends on your needs and budget. If you’re just looking for client prospecting or have a small brand with mentions, some of the less sophisticated tools may be fine.

If you’re dealing with 1000′s of mentions however, you want to look for a solution more than just a ‘tool’

Definitely take a look at ListenLogic (http://www.listenlogic.com) as a social media monitoring solution.

Comment on LinkedIn Tools for Associations and Chambers of Commerce by Melanie Willoughby

Melanie Willoughby — Thu, 17 Dec 2009 16:08:49 +0000

I found the article to be very helpful in giving me new ways that I can make good use of LinkedIn. I am always striving to communicate more and still be efficient. Thanks Karla!